Frequently Asked Questions
What types of dresses do you have?
How does the rental process work?
If you choose to rent a dress, you will be asked to complete a rental agreement. We ask for a credit card number, which will be charged for the retail price only if you do not return the dress. For events in the near future, you can take the dress with you at the time of rental. Prom dresses will be reserved and can be picked up close to the prom date. Dresses must be returned within a few days after your event.
Do I need to clean the dress before I return it?
No, we take care of all the cleaning.
How do you determine which dresses are for sale OR rent vs. those that are for rent only?
Some dresses that are never worn with tags are for sale OR for rent. Some dresses are for sale only. We do not mark dresses that have been previously worn for sale. However, if there is a dress that is not marked for sale and you really want to buy it – just ask. We will try to work it out for you.
What if I want to buy a particular dress and you don't have my size in stock?
If we don’t have your size, we will order it if it is available.
What happens if there is a rental dress I like but it doesn't quite fit me?
What happens if I damage a rental dress?
We will examine the dresses when they are returned. Minor damages are covered in your rental fee. If the dress is ruined beyond repair, such as a major tear or unremovable stain, the renter will be billed for the cost of the dress. It is important to be as cautious with the dress as you can while wearing it.
I have dresses that I no longer want. Will you buy them from me? Can I donate them?
We do not buy dresses from the public. We no longer take donated dresses,.